IWON Fouls Up Again?

Without absolute certainty that we are not in fifth place (which we show as I post this) but with absolute certainty that the raw coin numbers are short several key players, one wonders if IWON will ever get the start-up of the month's Team Challenge right? I recall a few days of fear, uncertainty, and dismay, to start last month, as well, although I think that was all eventually ironed out to our satisfaction.

Beyond the clear failure to count many of our coins, I find that some other teams have also encountered this problem - some mis-match between end of month and start of new month, the best I can decipher the conversation. Whether they have a fix in mind, or simply shrug and tell us, "It is what it is", I do not know. Whether the fix, if there is one, proposes to correct the current tally, I do not know. Gypsysnow is checking with IWON to see what they may have in mind, and when we know, I will try to post the information.

**** Update 20081202 18:11
I went ahead and submitted a formal request for help, through the support site, since we have not had any response from the informal requests posited to marie, and ben. I know I will get a response this way, although it will be at first only an acknowledgement that the complaint was received. Perhaps with the tracking number, someone will eventually be forced to suppy some answers, and some corrective adjustments to get back those millions of coins I believe we can show that we are missing.
I also reported that I am unpersuaded by the coin count even for today, when the start-up issues should not be a factor. I think I can account for nearly 5 million more coins today, than show up in the team total.

**** Update 20081203 00:34
No answer yet received, but the change is that either some of the team coins from yesterday were added in, or today's credits are far closer to optimal than I had believed. We are touching 60 million total, the sum of the two days; and if about 21 million were close-of-business yesterday, then the other 39 million must be todays? THAT would correspond to what I had thought we should be scoring now, with everyone pushing hard. For today alone, that would be about 42,500 per member per day - if it does not yet include an adjustment for yesterday's problems (which I cannot tell, until IWON answers).

**** Update 20081203 09:54
An answer from IWON:

Response (T.G.)
12/03/2008 08:50 AM
We appreciate you contacting us regarding the error you experienced on the iWon website. We believe we have corrected the problem you reported and have credited your team the coins earned between 3:00 AM and 9:00 AM EST on December 1, 2008.
We regret any inconvenience this may have caused.

While IWON says the problems are corrected, and I did hit some uncertainty yesterday evening about the team coin totals - there is still the matter of top 16, where *I* still reside, even though I have only about 55k coins for today. Worse, there are some members whom I believe to have been 1-million plus for all three days, who are not in the list. So - I need to consider, recount, and then maybe I will feel more certain that IWON has indeed corrected the errors.